$9.25 per hour starting wage with a $0.50 per hour shift premium for hours worked between 6:00 p.m. - 11:00 p.m. $1.00/hour shift premium for fluent French or Spanish communication skills Comprehensive Benefit Plan for Regular Full Time Employees Duties & Responsibilities Respond to customer questions, requests and concerns via phone and/or e-mail, and ensure all inquiries are handled and documented on-line in a timely and professional manner;Maintain professional etiquette and provide effective customer service when corresponding with customers; Accurately track and document items requested by management and the client.Project a favourable image of the contact center and the client to promote their aims and objectives and foster and enhance public recognition and acceptance. Qualifications Computer skills (ability to navigate the Internet and [...]

Posted by: Pinnacle
Location: Winnipeg, Manitoba, Canada
Filed In: Customer Service and Call Center Category
Date Posted: March 10, 2010

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